How to optimize Plus-sell for mobile devices?

While Plus-sell performs well on larger screens, mobile devices present some challenges due to limited space. Therefore, it is crucial to ensure that users can easily spot the Plus-sell modal with product recommendations on the Thank-you page on a mobile device. What is Plus-sell?

Follow these steps to ensure Plus-sell is optimized for mobile on your webshop:

1. Remove any cookie displays that may appear when the Thank-you page is loaded. Users should have already accepted or rejected the cookies by the time they reach the Thank you page, so there's no need to ask them to do it again.
   
   
2. Ensure that customer support chats do not take over the screen, i.e., they should not open automatically, as customers are unlikely to need assistance immediately after placing their order successfully.
   
   
3. Display only the essential order information at the top of the Thank-you page. We suggest removing any unnecessary clutter and retaining only vital order details along with some information about delivery or expected emails. This will allow users to quickly locate the most important information, providing them with a sense of ease and also creating space to browse through recommended products on the screen, which could potentially lead to additional purchases.
   
   
4. Ensure the Plus-sell modal is visible upon the initial Thank-you page load. Unfortunately, we cannot guarantee where the Plus-sell modal will appear on a mobile screen, as it depends entirely on how much information is displayed at the top of the page. Therefore, if you have any marketing campaigns, newsletter signups, or other banners, consider moving them down the page or communicating them via email. If the Plus-sell modal is not visible on the initial screen, the chances of the user scrolling down to see it are extremely slim.
   
   
5. Test the placement of Plus-sell on your webshop using your mobile device to make a purchase. This will give you the same experience your customers will have. If you followed all the steps and still don't see Plus-sell recommendations on the screen as the page loads, contact our support team with screenshots. We may be able to free up some space on your Thank-you page for you.

Examples of Plus-sell optimized for mobile: